Terms of service

(S)MER Terms of Service

Welcome to (S)MER! These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms. Please read them carefully.

1. General Terms

By accessing and using the (S)MER website, you agree to comply with all applicable laws and regulations. You must be at least 18 years old or have the consent of a legal guardian to use our services. If you do not agree to these Terms, please do not use our website.

2. Changes to Terms

(S)MER reserves the right to update or modify these Terms at any time without prior notice. Any changes will be posted on this page, and your continued use of our website constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically.

3. Product Availability and Pricing

All products listed on the (S)MER website are subject to availability. We make every effort to ensure that product descriptions, pricing, and availability are accurate. However, we reserve the right to:

  • Correct any errors, inaccuracies, or omissions.
  • Change or update information without prior notice.
  • Cancel orders if the product is unavailable or there was an error in pricing or description.

Prices are subject to change without notice. All prices are in AUD unless otherwise specified.

4. Orders and Payment

When you place an order through the (S)MER website, you agree to provide accurate and complete information. All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including:

  • Product availability.
  • Errors in product pricing or description.
  • Fraudulent or unauthorized payment.

We accept various forms of payment, including credit/debit cards and other methods available on our website. Payments are processed securely through third-party payment providers.

5. Shipping and Delivery

(S)MER will make every effort to deliver products to you in a timely manner. Shipping times may vary depending on the destination and availability of the product. You will receive an email confirmation with tracking information once your order has shipped.

Please note that shipping fees are non-refundable, and we are not responsible for any customs fees or taxes incurred on international orders.

6. Returns and Refunds

Our return and refund policy is outlined [here](link to Return and Refund Policy). Please read it carefully to understand your rights and responsibilities regarding returns, exchanges, and refunds.

7. Intellectual Property

All content on the (S)MER website, including text, graphics, logos, images, and product descriptions, is the property of (S)MER and is protected by copyright and intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.

8. User Accounts

To access certain features of the website, you may need to create an account. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account.

(S)MER reserves the right to terminate or suspend accounts if any suspicious activity or breach of these Terms is detected.

9. Limitation of Liability

To the fullest extent permitted by law, (S)MER shall not be liable for any damages, including, but not limited to, direct, indirect, incidental, punitive, and consequential damages, arising from:

  • Your use of or inability to use our website.
  • The purchase or use of any products from our store.
  • Any errors or inaccuracies in product descriptions, pricing, or availability.

10. Indemnification

You agree to indemnify, defend, and hold harmless (S)MER, its directors, employees, and affiliates from and against any claims, liabilities, damages, losses, or expenses arising from your use of the website or violation of these Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in New South Wales.

12. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

(S)MER Customer Service
Email: customerservice@s-mer.com

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